BHA370 Delivery of Healthcare Services

11/10/23, 9:25 AM Case – BHA370 Strategic Delivery of Healthcare Services (2023OCT09FT-1) 1/2

Module 3 – Case


Assignment Overview

As a healthcare professional, you have many tools that you can use for various projects. In strategic planning and
delivery, strategic maps are often used to depict an organization’s or department’s strategy. In addition, they provide a
process that aligns organizational targets and initiatives with a defined mission/vision and desired outcomes.

Case Assignment

In the Module 1 SLP assignment, you identified the mission and vision statement of your strategic plan. For this
assignment, you are to take these statements and create a detailed strategic map. The strategic map will be included
in the final submission of your strategic plan in the Module 4 SLP.

You can find an example of strategy maps and templates at A Complete Strategy Map Template (Including Examples)

Your strategy map must cover at least 4 of the following categories:

1. Clients

2. Financials

3. Internal Actions/Perspective

4. External Actions/Perspective

5. Possibility of Growth and/or Learning

6. Processes


11/10/23, 9:25 AM Case – BHA370 Strategic Delivery of Healthcare Services (2023OCT09FT-1) 2/2

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7. Application of Technology

8. Service/Product Line

Note: A title or reference page is not needed for this assignment. Explanation or commentary is not required; however,
your strategy map should be comprehensive.

Assignment Expectations

1. Conduct additional research to gather sufficient information for your strategic map.

2. This assignment will be graded based on the Case Assignment rubric.